Privacy Policy

At GlobalHelpsService, we recognise the importance of protecting your personal and corporate information. This Privacy Policy outlines how we collect, use, and manage your data in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Information We Collect

We collect information that is necessary for us to provide professional financial consulting services. This may include:

• Personal identification (name, job title, and corporate affiliation).
• Contact details (email address, Australian or international phone numbers, and office addresses).
• Financial and operational data provided during consultations or through our secure inquiry forms.
• Technical data, such as IP addresses and cookies, to improve your experience on our website.

2. How We Use Your Information

GlobalHelpsService uses the collected information for the following primary purposes:

• To provide specialised iGaming financial advisory and risk assessment services.
• To communicate regarding project updates, regulatory shifts in the Australian market, and service inquiries.
• To ensure compliance with AUSTRAC reporting and AML/CTF obligations.
• To maintain and improve the functional performance of our digital platforms.

3. Disclosure of Personal Information

We do not sell or rent your information to third parties. Disclosure may only occur under the following circumstances:

• To professional service providers (such as legal or IT auditors) who assist us in operating our business under strict confidentiality agreements.
• When required or authorised by Australian law or a court/tribunal order.
• To regulatory bodies, such as the Australian Taxation Office (ATO), if necessary for your specific financial structure.

4. Data Security

GlobalHelpsService employs industry-standard security measures, including encryption and secure server protocols, to protect your data from unauthorised access, modification, or disclosure. As a firm handling iGaming financial data, we prioritise the integrity of your treasury and operational information.

5. Access and Correction

Under the Australian Privacy Principles, you have the right to access the personal information we hold about you and to request corrections if the data is inaccurate or out of date. To make such a request, please contact our privacy officer via the details on our Contact Page.

6. Overseas Data Transfers

While GlobalHelpsService focuses on the Australian sector, some data processing may occur via secure cloud services located in other jurisdictions. We take reasonable steps to ensure that any overseas recipients handle your data with the same level of protection required by Australian law.

7. Cookies and Analytics

Our website uses cookies to analyse traffic and enhance user navigation. You may choose to disable cookies in your browser settings, though this may limit certain functionalities of the site.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage users to review this page regularly to stay informed about how GlobalHelpsService is protecting their information.

9. Contact Us

If you have any questions or concerns regarding our privacy practices, please reach out to us at:

GlobalHelpsService Advisory Pty Ltd
Email: [email protected]
Address: 34-20 Wattle St, Lyneham ACT 2602