Cookie Policy
This Cookie Policy explains how GlobalHelpsService uses cookies and similar tracking technologies on our website. By continuing to browse our site, you agree to our use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide reporting information and assist with customisation of the user experience.
2. Why We Use Cookies
GlobalHelpsService uses cookies for several reasons, including:
- Essential Cookies: Necessary for the website to function properly, such as enabling secure log-ins and form submissions.
- Performance and Analytics: Helping us understand how visitors interact with our site (e.g., which pages are most popular) so we can improve our professional resources.
- Functional Cookies: Remembering your preferences, such as your region (Australia) or language settings, to provide a more personalised experience.
3. Types of Cookies We Use
We utilise both first-party and third-party cookies on our platform:
- Session Cookies: Temporary cookies that expire once you close your browser.
- Persistent Cookies: These remain on your device for a set period to recognise you upon your return to our site.
- Analytical Cookies: We may use third-party services like Google Analytics to monitor traffic patterns and technical performance.
4. Managing Your Preferences
You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted.
Most browsers allow you to:
- See what cookies you've got and delete them on an individual basis.
- Block third-party cookies.
- Block cookies from particular sites.
- Block all cookies from being set.
- Delete all cookies when you close your browser.
5. Local Regulatory Alignment
In accordance with Australian best practices for digital privacy, GlobalHelpsService ensures that our use of tracking technologies is transparent. We do not use cookies to collect sensitive financial information or personal data without your explicit consent through our inquiry forms.
6. Changes to This Policy
GlobalHelpsService may update this Cookie Policy from time to time to reflect changes in the technologies we use or for legal and regulatory reasons. Any changes will become effective when we post the revised policy on our website.
7. Contact Information
If you have any questions about our use of cookies or other technologies, please contact us via our Contact Page or email us at [email protected].